In John Brockman's book What Are You Optimistic About, David Bodanis came up with an inspiring answer. The author of Passionate Minds said "I'm optimistic because there's a core decency in people that even the worst machinations of governments can't entirely hold down." Bodanis explains how the Evelina hospital in London, built around a giant atrium, requires all window cleaners to wear superhero costumes while cleaning. "The children [at Evelina] in bed - many with grave illnesses - delight in seeing Superman and Spiderman dangling just inches away from them, on the outside of the glass." Bodanis continues by mentioning the obvious failures of the English health care system, and despite all issues, he reasons for optimism. "The government has wasted a fortune on consultants, bureaucracy, and reorganizations of the national Health Service. It's always defended in cold management-speak. This simple arrangement with the window cleaners cuts through all that. Everyone I've mentioned it to recognizes that - and in that recognition lies our hope."
To me, it seems comical that when corporate officials were designing contracts for cleaning companies they thought to require costumes. It softens their impression on me, and leads me to believe that although they can sometimes be sly, even corporate officials have the capacity to be good and truly care for the children.
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